Frequently asked questions
Answers to common questions about our services, process, and patient care.
Do you accept insurance?
Yes. We work with most major insurance providers and manage all prior authorizations. We also assist patients in accessing co-pay assistance programs whenever possible.
How does home infusion work?
Once a doctor sends a referral, we take care of the approvals and coordinate a licensed nurse to provide the infusion in the comfort of the patient’s home.
What conditions do you treat?
We provide treatment for hemophilia, immunoglobulin deficiencies, chronic inflammatory conditions, and other complex cases requiring specialty infusion.
How do I refer a patient?
Doctors can use our secure online referral form to send patient details. Our team handles the follow-up, including insurance, scheduling, and patient communication.
Is patient support available?
Our support team stays in close contact with patients—guiding them through treatment prep, follow-up questions, and everything in between.
Can I talk to someone before referring?
Absolutely. If you’d like to discuss a case or ask questions before submitting a referral, our clinical staff is available to consult and assist.
Still have questions?
Can’t find the answer you’re looking for? Our team is here to help—just reach out and we’ll be happy to assist.
Frequently asked questions
Answers to common questions about our services, process, and patient care.
Do you accept insurance?
Yes. We work with most major insurance providers and manage all prior authorizations. We also assist patients in accessing co-pay assistance programs whenever possible.
How does home infusion work?
Once a doctor sends a referral, we take care of the approvals and coordinate a licensed nurse to provide the infusion in the comfort of the patient’s home.
What conditions do you treat?
We provide treatment for hemophilia, immunoglobulin deficiencies, chronic inflammatory conditions, and other complex cases requiring specialty infusion.
How do I refer a patient?
Doctors can use our secure online referral form to send patient details. Our team handles the follow-up, including insurance, scheduling, and patient communication.
Is patient support available?
Our support team stays in close contact with patients—guiding them through treatment prep, follow-up questions, and everything in between.
Can I talk to someone before referring?
Absolutely. If you’d like to discuss a case or ask questions before submitting a referral, our clinical staff is available to consult and assist.
Still have questions?
Can’t find the answer you’re looking for? Our team is here to help—just reach out and we’ll be happy to assist.
Frequently asked questions
Answers to common questions about our services, process, and patient care.
Do you accept insurance?
Yes. We work with most major insurance providers and manage all prior authorizations. We also assist patients in accessing co-pay assistance programs whenever possible.
How does home infusion work?
Once a doctor sends a referral, we take care of the approvals and coordinate a licensed nurse to provide the infusion in the comfort of the patient’s home.
What conditions do you treat?
We provide treatment for hemophilia, immunoglobulin deficiencies, chronic inflammatory conditions, and other complex cases requiring specialty infusion.
How do I refer a patient?
Doctors can use our secure online referral form to send patient details. Our team handles the follow-up, including insurance, scheduling, and patient communication.
Is patient support available?
Our support team stays in close contact with patients—guiding them through treatment prep, follow-up questions, and everything in between.
Can I talk to someone before referring?
Absolutely. If you’d like to discuss a case or ask questions before submitting a referral, our clinical staff is available to consult and assist.
Still have questions?
Can’t find the answer you’re looking for? Our team is here to help—just reach out and we’ll be happy to assist.
Frequently asked questions
Answers to common questions about our services, process, and patient care.
Do you accept insurance?
Yes. We work with most major insurance providers and manage all prior authorizations. We also assist patients in accessing co-pay assistance programs whenever possible.
How does home infusion work?
Once a doctor sends a referral, we take care of the approvals and coordinate a licensed nurse to provide the infusion in the comfort of the patient’s home.
What conditions do you treat?
We provide treatment for hemophilia, immunoglobulin deficiencies, chronic inflammatory conditions, and other complex cases requiring specialty infusion.
How do I refer a patient?
Doctors can use our secure online referral form to send patient details. Our team handles the follow-up, including insurance, scheduling, and patient communication.
Is patient support available?
Our support team stays in close contact with patients—guiding them through treatment prep, follow-up questions, and everything in between.
Can I talk to someone before referring?
Absolutely. If you’d like to discuss a case or ask questions before submitting a referral, our clinical staff is available to consult and assist.
Still have questions?
Can’t find the answer you’re looking for? Our team is here to help—just reach out and we’ll be happy to assist.
Frequently asked questions
Answers to common questions about our services, process, and patient care.
Do you accept insurance?
Yes. We work with most major insurance providers and manage all prior authorizations. We also assist patients in accessing co-pay assistance programs whenever possible.
How does home infusion work?
Once a doctor sends a referral, we take care of the approvals and coordinate a licensed nurse to provide the infusion in the comfort of the patient’s home.
What conditions do you treat?
We provide treatment for hemophilia, immunoglobulin deficiencies, chronic inflammatory conditions, and other complex cases requiring specialty infusion.
How do I refer a patient?
Doctors can use our secure online referral form to send patient details. Our team handles the follow-up, including insurance, scheduling, and patient communication.
Is patient support available?
Our support team stays in close contact with patients—guiding them through treatment prep, follow-up questions, and everything in between.
Can I talk to someone before referring?
Absolutely. If you’d like to discuss a case or ask questions before submitting a referral, our clinical staff is available to consult and assist.
Still have questions?
Can’t find the answer you’re looking for? Our team is here to help—just reach out and we’ll be happy to assist.
Frequently asked questions
Answers to common questions about our services, process, and patient care.
Do you accept insurance?
Yes. We work with most major insurance providers and manage all prior authorizations. We also assist patients in accessing co-pay assistance programs whenever possible.
How does home infusion work?
Once a doctor sends a referral, we take care of the approvals and coordinate a licensed nurse to provide the infusion in the comfort of the patient’s home.
What conditions do you treat?
We provide treatment for hemophilia, immunoglobulin deficiencies, chronic inflammatory conditions, and other complex cases requiring specialty infusion.
How do I refer a patient?
Doctors can use our secure online referral form to send patient details. Our team handles the follow-up, including insurance, scheduling, and patient communication.
Is patient support available?
Our support team stays in close contact with patients—guiding them through treatment prep, follow-up questions, and everything in between.
Can I talk to someone before referring?
Absolutely. If you’d like to discuss a case or ask questions before submitting a referral, our clinical staff is available to consult and assist.
Still have questions?
Can’t find the answer you’re looking for? Our team is here to help—just reach out and we’ll be happy to assist.
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